Privacy Policy

What We Collect

We collect only the personal data necessary to fulfil the services we commit to you. "Personal Data" refers to any information that can identify an individual, either on its own or in combination with other data.

We may collect the following:

• Identification Details: Name, nationality, date of birth, passport details (where required)
• Contact Information: Email address, phone number, and mailing address
• Travel & Preference Information: For Itinerarie customisation, dietary requirements, special occasions, and interests
• Payment & Transaction Data: Billing details and payment confirmations (processed via secure third-party providers)
• Communication Records: Enquiries, feedback, and correspondence with us
• Technical Data: Information that your browser sends whenever you visit our site. This Log Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analysis this data.

Personal data may be collected when you make an enquiry or booking, subscribe to communications, Interact with our website or services, engage with us through partners or referrals.

How We Use Your Information

Your information allows us to ensure legal and regulatory requirements, to design and deliver personalized travel experiences, to process bookings and coordinate services seamlessly and to communicate updates, confirmations, and support. To deliver your journey and enhance our offerings and client experience, we may share the relevant details with guides, transport providers, experience partners, secure payment service providers and with authorities where required by law.

We will notify you of any additional purposes and obtain your consent where required. We do not sell or rent your personal data.

Your Privacy, Your Control

By engaging our services, submitting your information, or interacting with us, you consent to the collection, use, and disclosure of your personal data as outlined in this policy. You have the right to access or update your personal data, withdraw consent (where applicable), request corrections or simply reach out to us using the contact details below.

Data Protection

We take reasonable measures to protect your information from unauthorized access or misuse, ensuring it remains secure and confidential.

Cookies

Our website uses cookies to enhance your browsing experience. You may manage these through your browser settings.

Contact Us

For any questions or requests regarding your data contact us at:

• Email: admin@tonibay.sg
• Phone: +65 8979 2255

Updates

This policy may be updated from time to time. Please refer to this page for the latest version.